Sr. Analyst Relations Manager

Company Overview:

Zuora is the finance-first monetization platform for the AI era. As companies shift to usage, credits, tokens, and hybrid pricing, Zuora helps them turn that complexity into revenue by connecting pricing, billing, payments, collections, and revenue in one system built for finance.

The Opportunity:

Zuora is in the middle of the biggest narrative shift in its history: from the company that defined the Subscription Economy to the platform that makes the AI Economy financially possible. AI is forcing every enterprise to rethink how they price, package, bill, and recognize revenue for products that run on tokens, credits, usage, and outcomes. Zuora is positioning itself as the only end-to-end platform built to do that at enterprise scale, connecting pricing through recognized revenue in one system.

That story only becomes real in the market if the analysts who shape enterprise buying decisions believe it. Zuora already holds Leader and #1 rankings in recurring billing and revenue recognition. The next chapter—being recognized as the definitive platform for AI monetization—has not been won yet, and it will be won or lost in the next 12–18 months of report cycles, briefings, and strategy days.

This role is the person who takes that unclaimed ground. You'll partner with Product, PMM, and executive leadership to translate what Zuora's platform actually does into the evidence, narrative, and proof points that elevate conversations with Gartner, Forrester, IDC, ISG, and MGI as Zuora evolves from a billing leader to the system finance teams trust to make AI monetization real.

What You'll Own:

• Define what "AI monetization leadership" means to analysts—build the strategy, calendar, and cadence of briefings, inquiries, and submissions that position Zuora as the category leader with Gartner, Forrester, IDC, MGI, and ISG.
• Turn product truth into analyst-ready narrative—partner with Product and PMM to translate real platform capability into the evidence and proof points analysts need.
• Win the evaluations that matter—lead Zuora's participation in Magic Quadrants, Waves, MarketScapes, and Buyers Guides end to end.
• Build the reference bench that proves the story—identify and mobilize customer evidence that gives analysts and buyers third-party proof.
• Close the loop from analyst feedback to action—turn analyst feedback about competitive gaps, market shifts, and buyer concerns into recommendations for messaging, launches, and product strategy.
• Make analyst validation work harder across the funnel—package analyst insight, quotes, and rankings into assets that sales, marketing, and customer success use in deals and campaigns.

Your Experience:

You'll thrive in this role if you have:

• 6+ years in analyst relations, product marketing, communications, or market intelligence in B2B SaaS or enterprise software
• Strong, credible relationships with analysts at Gartner, Forrester, IDC, or ISG
• A track record of leading high-stakes, cross-functional programs with senior stakeholders
• Sharp writing and message development skills
• Comfort with executive preparation, fast feedback cycles, and high-visibility work under deadlines
• The judgment to synthesize noisy market input into a clear point of view and next action
• The independence to drive clarity in ambiguous, fast-moving situations

Strongly preferred:

• Direct exposure to usage-based, consumption, or AI monetization pricing models
• Experience with billing, payments, revenue recognition, quote-to-cash, or monetization platforms
• Product marketing experience translating technical and finance capabilities into buyer-facing narrative
• Background in competitive intelligence or strategic communications during a category shift or repositioning

#ZEOLife at Zuora:

ZEOs are empowered to take ownership, challenge the status quo, and make a real impact. We collaborate deeply, learn constantly, and build an inclusive, high-performance culture where people feel inspired, connected, and valued.

As part of our commitment to supporting ZEOs, we offer:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, wellness days, and a company-wide year-end break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during the interview process.

Our Commitment to an Inclusive Workplace:

The base pay details represent the annualized salary range for the posted position. A candidate's final base salary will fall within these guidelines and will be determined based on qualifications, job-related knowledge, prior related experience, skills, location, internal equity, and budget. Base pay is one element of Zuora's Total Rewards Package; additional elements may include bonus or variable compensation, equity, and comprehensive benefits.