Principal Technical Marketing Engineer

Role

We are seeking a hands-on, self-starting Principal Technical Marketing Engineer with deep networking and monitoring expertise to drive technical enablement, customer validation, and field readiness for our next-generation Zero Trust Branch and Zscaler Digital Experience solutions. In this remote role, you will report to the Director of Product Management within the Zscaler Digital Experience department, serving as a critical bridge between our field teams and core engineering. Your mission is to accelerate adoption, reduce sales friction, and standardize post-sales time-to-value through hands-on technical validation and world-class enablement collateral.

What You'll Do

• Own hands-on technical POVs, architectural demos, and pilot evaluations for enterprise prospects and customers to validate capabilities and accelerate deal closure
• Design, deploy, and maintain resilient physical and virtual networking lab topologies
• Serve as the primary technical troubleshooting bridge and escalation path between field teams and core engineering
• Author production-ready technical collateral, including step-by-step deployment runbooks, reference architectures, and competitive test plans
• Deliver high-impact field enablement sessions, hands-on training workshops, and webinars for SEs, professional services, and partner architects

Who You Are (Success Profile)

• You thrive in ambiguity, comfortably building the path as you walk it and seeing uncertainty as the raw material to create something meaningful.
• You act like an owner, fueled by a passion for the mission, a strong bias for action, and the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator who values transparency, actively giving and receiving continuous, respectful feedback to strengthen the team.
• You are a learner with a true growth mindset, actively seeking feedback to continuously develop yourself and build stronger partnerships.
• You are deeply customer-obsessed, anchoring your decisions in solving real-world challenges for both internal and external stakeholders.

What We're Looking For

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• Proven track record of leading hands-on customer Proof of Value (POV) pilots and executive architectural evaluations
• 10+ years of hands-on experience in technical marketing, product management, or solutions architecture
• Deep proficiency in building and maintaining multi-vendor physical and virtual network lab topologies
• Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal

What Will Make You Stand Out

• Hands-on experience with cloud network frameworks, such as AWS Transit Gateways/VPCs, GCP Cloud Routers, or Azure Virtual WAN, to connect distributed branches to cloud environments
• Prior experience with network observability and monitoring solutions