Sales Development Representative

Role

We are looking for a Sales Development Representative to join our team. This is a Hybrid role, reporting to the Manager of Sales Development in the Sales Development department. You will have the opportunity to be a key contributor to Zscaler’s sales pipeline and revenue growth through lead qualification.

This is a hybrid onsite role that requires 2 days a week in the office (Plano, TX/Raleigh, NC/or Boston, MA).

What you’ll do (Role Expectations)

• Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines
• Qualifying and scheduling well qualified appointments with main decision makers within global 2000 or "targeted" companies through inbound and outbound leads
• Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• Bachelor's degree or relevant experience
• Customer-oriented background (sales, support, or customer service)
• Skills in account development, opportunity qualification, pre-call planning, call structure/control, or time and territory management

What Will Make You Stand Out (Preferred Qualifications)

• Experience with CRM systems (preferably salesforce.com)
• Experience in an outbound-focused sales position
• Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency