Director, Engineering (The Americas)

About the Role...

Zone & Co is seeking an accomplished Director of Engineering to lead and scale our engineering teams across the Americas, overseeing our Platform Services and AI, Quote-to-Cash and ZoneProcure teams while collaborating with engineering and product counterparts in EMEA and APAC to deliver innovative solutions for our global clients. As a metrics-driven engineering leader with a mindset focused on removing friction and increasing efficiency across the engineering organization, this is a pivotal leadership role requiring a blend of strategic vision, hands-on technical expertise, and a passion for building high-performing teams. You will play a crucial role in shaping our engineering culture, driving AI strategy, technical excellence, and ensuring successful project delivery across regions. If you enjoy fast-paced, innovative environments and working with smart, humble people who want to get things done, please keep reading - Zone is the right place for you.

What you'll do...

• Leadership & Team Development
  • Attract, maintain, lead, mentor, and inspire a diverse team of software engineers across the Americas and EMEA, fostering a culture of innovation, collaboration, and continuous improvement.
  • Lead transforming software delivery at Zone through the agentic SDLC, Spec-Driven Development (SDD), and the AI Software Factory model—pioneering next-generation product and engineering practices. We use Claude, Cursor, and Copilot and are always looking to use the best tools for the work.
  • Collaborate closely with engineering teams in EMEA and APAC to ensure alignment on technical vision, priorities, and delivery.

Technical Excellence

• Oversee the design, development, and deployment of our Zone’s Platform and AI services (Zoe) leveraged across Zone’s product portfolio, our Quote-to-Cash and ZoneProcure products.
• Provide architectural oversight and hands-on technical leadership across Python, JavaScript/TypeScript, agentic workflows, LLM/agent frameworks (e.g., LangGraph, AgentCore), AI/ML pipelines, and managed AWS services such as AWS Bedrock, ECS, Lambda, Aurora, and DynamoDB.
• Conduct code reviews, architecture reviews, and offer technical mentorship to maintain high engineering standards.

Project & Stakeholder Management

• Ensure timely, high-quality delivery of software through effective planning and resource management.
• Collaborate closely with Product, Professional Services, Customer Success, and other cross-functional partners to translate business needs into robust, scalable solutions.
• Work in close partnership with product teams in EMEA and APAC to ensure alignment of product strategy and execution across regions.
• Serve as a senior technical contact for strategic customer relationships in the region, ensuring satisfaction and partnership growth.

Innovation & Continuous Improvement

• Champion the use of modern engineering practices, including AI-powered development tools, CI/CD, DevOps, automated testing.
• Prioritize and drive remediation of technical debt and foundational architecture improvements.
• Continuously evaluate and refine engineering processes to improve velocity, quality, and collaboration.
• Encourage and enable R&D teams to make data-driven engineering decisions using metrics and insights to inform prioritization, quality, and process improvements.

What you'll need...

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 10+ years of progressive experience in software engineering, with at least 5 years in senior leadership roles, including leading remote-first teams across multiple time zones.
• Proven experience with Python, JavaScript/TypeScript, building AI/ML pipelines, agentic workflows, LLM/agent frameworks (e.g., LangGraph, AutoGen, DSPy), and AWS services including Bedrock, ECS, Lambda, and DynamoDB.
• Familiarity with modern software development practices including agentic SDLC, CI/CD, DevOps, DevEx.
• Strong understanding of APIs (REST/SOAP), data modeling, and systems integration.
• Experience leading teams in the Americas and collaborating effectively across global regions including EMEA and APAC.
• Experience working cross-functionally with Product teams across geographies.
• Domain experience in fintech, billing, reporting, or ERP systems. Oracle NetSuite experience is a plus.
• Excellent communication and stakeholder engagement skills and able to effectively and succinctly communicate technical concepts and tradeoffs with non-technical audiences.
• Demonstrated ability to manage complex projects, budgets, and resources in a fast-paced environment.
• Exceptional problem-solving, strategic thinking, and decision-making skills.

The base salary range for this position is $190,000 – $250,000 + bonus + equity. Actual compensation will be determined based on factors including, but not limited to, the candidate’s skills, qualifications, experience, and education, as well as market and business considerations.

Benefits

At Zone, we provide the platform; you provide the grit. We operate as a high-velocity, fully remote, global team where autonomy isn't just a perk, it’s the standard. We’re looking for self-driven professionals eager to navigate the complexities of a unique SaaS environment and take full command of their professional evolution.

We ditch micro-management for high-trust flexibility, ensuring you have the space to innovate and scale. Our benefits are built to fuel this lifestyle, supporting your life beyond the screen so you can focus on making a global impact. Explore our offerings at https://www.zoneandco.com/careers

Join Our Global Mission

Employment Terms

United States

Employment with Zone is “At-Will”, meaning either party may terminate the relationship at any time, with or without cause or notice, in accordance with applicable law. This job description does not constitute an employment contract or guarantee of continued employment. Duties and responsibilities may evolve as the company grows and may change at any time with or without notice.

Non-US Jurisdictions

This position is offered as a Fixed-Term or Permanent Contract based on your country of residence. Employment is subject to a written contract which outlines specific notice periods, probationary terms, and statutory entitlements.