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Job type
Full-time
Work mode
Not listed
Level
Not listed
Department
Healthcare
Experience
Not listed
Posted
Sep 25, 2026
About the role
What is a Patient Care Coordinator?
A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.
Company Benefits:
PTO, holiday pay, medical/dental/vision insurance, and more
401k match
Competitive wages
Essential qualities of a Patient Care Coordinator:
Great attitude and a desire to help others
Ability to work independently and as a team
Superior customer service and communication skills
Ability to multitask and remain detail oriented
Adaptable
Appropriate computer skills
Job Duties Include:
Working knowledge of our electronic health records system
Navigating between multiple computer programs and web base portals
Greeting patients in a friendly, supportive manner
Answering incoming calls
Scheduling new and reoccurring appointments
Verifying insurance coverage and obtaining insurance authorizations
Collecting patient payments and balancing end of day
Post daily charges into billing software
Manage insurance denials and accounts receivable
Participating in training programs and staff meetings
Prior healthcare and billing experience are strongly preferred.
