Technical Program Manager, Infrastructure

Responsibilities

• Working with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions which span multiple domains.
• Define and produce high quality written proposals, communications and documentation.
• Execute on technical programs that require deep systems and engineering level knowledge.
• Partner with Engineering Managers, Tech Leads, Engineers and other Technical Program Managers to define, scope and drive large programs to conclusion.
• Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Elevate the execution muscle of engineering teams around you.
• Train them to be better at delivery where needed.
• Help influence peers / stakeholders and build consensus while dealing with ambiguity.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans, driving consistency, clarity and building alignment across teams.
• Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure).
• Shape technical design, predicting technical roadblocks by collaborating with engineers, and identify trade-offs.
• Drive programs that span across Stripe in the core infrastructure of Stripe’s payment systems.
• Responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs.
• Solve complex problems and enable products and infrastructure at scale.
• Deliver exceptional results through building and implementing solutions that scale while protecting our users and serving the business.
• Demonstrate deep technical expertise in software infrastructure (e.g. AWS Cloud Infrastructure, Microsoft Azure, Google Cloud, Oracle Cloud, etc.).

Minimum requirements

• Must have a Bachelor's degree or foreign equivalent in Engineering, Computer Science, Management Information Systems, or a related field, plus 5 years of progressive, postbaccalaureate experience in Software engineering, systems engineering or technical program management.
• 4 years experience in Core infrastructure including database, cloud compute, networking and services.
• 4 years experience in Program management during all phases of software development from kick-off to launch.
• 2 years experience in Service Oriented Architecture (SOA).
• 5 years experience in software architecture and systems design.
• 5 years experience in technical program management in software infrastructure.
• 5 years experience in cloud infrastructure in compute, networking, databases, or service frameworks.
• 1 year experience in SQL.

100% telecommuting permitted.

Up to 10% domestic and international travel required.

Multiple positions available.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.