Growth Product Manager, Socure Launch

Job Summary

Socure Launch is our self-service offering for emerging fintechs and growth-stage companies. We are looking for a Growth Product Manager to own activation, onboarding, and time-to-value across the Launch experience.

This role is ideal for a highly analytical, customer-obsessed builder who thrives in ambiguity and enjoys combining product management, experimentation, customer research, and hands-on problem solving. You will work directly with fintech customers, run rapid growth experiments, and help shape the future of Socure's PLG motion.

What You'll Own

Activation & Product-Led Growth

Own the end-to-end Launch activation funnel, from signup through first meaningful production usage.

• Define and optimize activation metrics, onboarding success criteria, and time-to-value
• Design and run rapid experiments across onboarding, product experience, packaging, and messaging
• Identify friction points through funnel analysis, customer behavior data, and direct customer feedback
• Translate learnings into product improvements that drive measurable growth

Fintech Customer Insights

Develop a deep understanding of fintech customer workflows and needs.

• Conduct customer interviews, onboarding reviews, and integration discovery sessions
• Identify unmet needs across identity, compliance, onboarding, and trust workflows
• Turn customer insights into product recommendations, roadmap priorities, and scalable playbooks

Ecosystem & Channel Growth

Partner with key fintech ecosystems and growth channels.

• Support onboarding experiences for VC, accelerator, embedded finance, and platform partnerships
• Identify repeatable patterns that improve activation and retention within strategic customer segments
• Help shape product experiences tailored to fintech and developer-first customers

Building for Scale

Operate as an owner in a fast-growing business.

• Partner closely with Engineering, Design, Solutions Engineering, Support, and GTM teams
• Create the instrumentation, reporting, and operational foundations needed to scale Launch efficiently
• Convert recurring customer and operational challenges into productized solutions

Who You Are

• 2–4 years of experience in Product Management, Growth, Product Operations, Solutions Engineering, or a similar role
• Experience in fintech or adjacent markets such as payments, banking, lending, identity, fraud, or compliance
• Strong analytical skills with experience using product analytics, SQL, BI tools, or experimentation frameworks
• Demonstrated ability to ship products, features, experiments, or process improvements end-to-end
• Comfortable operating in ambiguous, early-stage environments with high ownership and limited structure

Most importantly, you are:

• Experiment-driven: You use data and rapid testing to drive decisions.
• Customer-obsessed: You spend time with customers and seek firsthand understanding of their problems.
• High-agency: You move between strategy, execution, analysis, and operational work without waiting for direction.
• Builder-minded: You enjoy creating scalable systems, not just identifying problems.

Success Measures

Success in this role will be measured through improvements in:

• Activation rate
• Time-to-first-value
• Onboarding completion
• Early retention and engagement
• Partner and ecosystem-sourced growth