Senior Product Builder, Shopper Experience

About the Role

ShopMy's consumer-facing shopper product has introduced a new way for customers to discover, organize, and buy products through creator-curated experiences and personalized taste profiles.

As a Senior Product Builder, Shopper, you will play a critical role in the execution and growth of the shopping experience post-launch. You'll work across design, engineering, data, marketing, and brand teams to refine the experience, improve key shopper metrics, and scale engagement and retention.

This is a builder's role first. We're looking for someone who can take an ambiguous problem, form a point of view, and ship, not someone who hands off specs and waits. A background in design is a strong plus. This product lives and dies on taste and craft, and we want someone who has an opinion on what good looks like and can defend it.

What You'll Do

Feature Development and Delivery

• Lead the definition, scoping, delivery, and iteration of features that enhance the shopping experience, including personalization, curated feeds, wishlisting, onboarding flows, and checkout optimization.
• Partner deeply with engineering and design to ship high-quality releases, remove blockers, and improve velocity.
• Be accountable for success metrics of features you own related to adoption, engagement, conversion, and retention.
• Balance evolving business priorities, user needs, and technical constraints with a customer-obsessed mindset.

Data-Driven Prioritization

• Analyze product and behavioral data to identify key drivers of success and opportunities for growth.
• Use quantitative and qualitative insights, from analytics, feedback loops, customer interviews, and shopper research, to inform decisions.

Cross-Functional Leadership

• Act as a central hub of communication between engineering, design, data, brand and marketing, and executive stakeholders.
• Enable teams to align around a shared vision, clear requirements, and defined success criteria.

Launch and Iteration

• Drive post-launch optimization and experimentation, ensuring the product improves key metrics and meets user needs as the platform scales.
• Establish feedback loops with users and internal partners to rapidly test, learn, and iterate.

What You Bring

• 5+ years of product management experience, including ownership of consumer-facing product experiences and shipped releases.
• A design background is a must. This role in particular rewards a sharp eye for UX and visual craft.
• 0 → 1 energy. You treat ambiguous problems as your job, not someone else's, and you'd rather prototype something real than write a long spec about it.
• Comfortable getting into the code when needed. You don't have to be an engineer, but you should be willing to ship, not just describe what should be built.
• Demonstrated ability to lead products through post-launch growth, including defining and measuring success after launch.
• Strong analytical skills and comfort with data. You make decisions rooted in evidence and user behavior.
• Excellent prioritization and trade-off judgment, balancing scope, time, and quality.
• Experience working with cross-functional teams, especially engineering and UX and design.
• Excellent communication and alignment skills, able to work with stakeholders across levels and functions.
• Comfortable in fast-moving, ambiguous environments with a bias for action.

Bonus Points

• Founder experience, or time at an early-stage (Series A-C) startup doing real zero-to-one building rather than strategy work.
• Comfortable with ML and AI concepts. This pod pulls in some of the more technical, model-driven work on the product team, and you should be able to go deep with engineers on it.
• Fluent with AI-forward tools like Figma, Claude Code, Linear, and AI prototyping tools such as Lovable or Framer.

Benefits & Perks

ShopMy invests in more than compensation. We support your health, your growth, and your life outside of work.

• Equity in ShopMy - Every employee is an owner; all roles receive equity
• Monetize Your Influence - Every employee builds and grows their own ShopMy page
• 401(k) with Company Match - 3% employer contribution, fully vested
• Healthcare Coverage - Medical, dental & vision benefits, including a 100% employer-paid medical option and dependent coverage
• Mental Health Support and More - We offer employees and their dependents virtual mental health support, urgent care, and primary care visits at no cost
• Flexible PTO - Take the time you need, including your birthday off
• 13 Company Holidays
• 14 Weeks of Paid Parental Leave
• Remote-First Culture with an NYC HQ - Some teams may have different location requirements
• Workplace & Wellness Stipends - Support for wellness, home office needs, and a Wellhub membership
• Disability & Life Insurance - 100% employer-paid
• Health Care FSA/HSA
• Annual Company Offsite
• Quarterly Team Co-Locations