- Job type
- Full-time
- Work mode
- On-site
- Level
- Not listed
- Department
- Healthcare
- Experience
- 2+ years experience
- Posted
- Aug 31, 2026
About the role
As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.
Experience/ Education:
- Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
- Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
- Education: High School Diploma or GED required
- Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must
Traits:
Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
Other:
Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data
Specialties:
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus
Massachusetts residents: This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $50,000.00 and $65,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.