Senior Payments Compliance Manager

Roblox is looking for a Senior Payments Compliance Manager to lead the design and enforcement of its global Know Your Customer (KYC), Anti-Money Laundering (AML), and sanctions compliance programs. This full-time, hybrid position reports to the Head of Compliance.

You Will:

• Design, implement, and continuously improve Roblox's end-to-end KYC program, including customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring processes.
• Develop and maintain AML policies, procedures, and controls in accordance with applicable regulatory requirements, including the Bank Secrecy Act (BSA) and related FinCEN guidance.
• Build and operate a sanctions compliance program aligned with OFAC requirements and global equivalents, including screening processes, escalation workflows, and blocked party procedures.
• Conduct and oversee periodic risk assessments to evaluate KYC, AML, and sanctions exposure across Roblox's payments products and geographies.
• Serve as a subject matter expert and escalation point for complex KYC, AML, and sanctions issues, including transaction monitoring alerts, SAR filing decisions, and regulatory inquiries.
• Partner with Product and Engineering teams to embed compliance requirements into payments features and ensure controls scale with the business.
• Lead and develop a Payments Compliance program in partnership with the Head of Compliance, setting clear goals and building the operational capabilities needed to execute the program effectively.
• Track evolving regulatory requirements and industry trends in payments compliance and proactively update the program to reflect changes.
• Conduct and oversee compliance due diligence on third-party payment partners and processors, ensuring relationships meet regulatory expectations and internal risk standards.

You Have:

• 8+ years of experience in financial crime compliance, with deep expertise in KYC, AML, and/or sanctions programs.
• Bachelor's degree or higher in law, finance, or a related field, or equivalent experience.
• Direct experience building or operationalizing KYC/CDD programs, including vendor selection, workflow design, and quality assurance.
• Strong working knowledge of BSA/AML regulatory requirements, OFAC sanctions frameworks, and relevant international equivalents.
• Experience filing SARs and managing interactions with FinCEN, OFAC, or other financial regulatory authorities.
• Proven ability to translate complex regulatory requirements into scalable operational processes and product controls.
• Strong cross-functional collaboration skills, with experience influencing Product and Engineering teams on compliance design.
• Ability to navigate ambiguity and drive results in a fast-paced, high-growth environment.
• Excellent written and verbal communication skills, including the ability to present to senior leadership and regulators.
• Relevant certification, such as CAMS or CGSS, is strongly preferred.

Compensation:

• Annual salary range: $246,040–$295,800 USD.
• Full-time employees are eligible for equity compensation and benefits.

Roles based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday.