Senior Counsel

ABOUT THE ROLE

Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!

We're hiring our first Senior Counsel to build Retell's legal function from the ground up. You'll report directly to the founder and be Sales' go-to partner on every enterprise deal. Voice AI raises new legal questions around consent, AI disclosure, and outbound calling, and you'll help set how we answer them.

KEY RESPONSIBILITY

This hire has fast, safe contracting that keeps enterprise deals moving.

• Close enterprise agreements (MSA, DPA, BAA, order forms) quickly, with minimal reliance on outside counsel
• Build contract templates, a negotiation playbook, and turnaround SLAs, so sales are never blocked
• Set Retell's position on voice AI legal issues: call recording consent, TCPA, AI disclosure, and customer use-case reviews
• Own platform terms, acceptable use policy, privacy policy, and outside counsel spend

WHAT WE'RE LOOKING FOR

Must have:

• JD and active US bar membership in California State
• 6+ years of commercial or technology transactions experience OR 4+ years in a tech transactions group at a top law firm

Nice to have:

• Experience with privacy and AI regulation (GDPR, CCPA, EU AI Act)
• Background in telecom, TCPA, or healthcare (BAA) matters

HOW WE EVALUATE

We care less about checkboxes and more about:

• Judgment that balances legal risk with deal speed
• Precision and speed in real redlines
• Explaining legal issues clearly to non-lawyers
• Ownership under ambiguity

YOU MIGHT THRIVE IF

• You'd rather find a path to yes than write a memo on why not
• You enjoy high deal volume and fast turnarounds
• You want to build a legal function, not inherit one

OTHER BENEFITS

• 100% coverage for medical, dental, and vision insurance
• $70/day DoorDash credit for breakfast, lunch, dinner, and snacks
• $200/month wellness reimbursement (gym, fitness classes, etc.)
• $300/month commuter reimbursement (gas, Caltrain, etc.)
• $75/month phone bill reimbursement
• $50/month internet reimbursement

COMPENSATION PHILOSOPHY

• Best offer upfront: Choose from three cash-equity balance options; no negotiation needed
• Top 1% talent: Above-market pay (top 5th percentile) to attract exceptional builders
• High ownership: small teams, >$1M revenue per employee, and significant equity
• Performance-based: Offers tied to interview performance, not tenure or past salary