- Job type
- Full-time
- Work mode
- On-site
- Level
- Not listed
- Department
- Customer Service
- Experience
- Not listed
- Posted
- Sep 16, 2026
About the role
What We Offer
- Competitive salary of $55k - $60k/yr
- Comprehensive benefits including medical, dental, and vision
- Consistent schedules and professional growth opportunities
- A respectful, forward-thinking work culture
About the Role
In this position, you will:
- Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
- Create detailed service tickets and parts lists.
- Order, track and keep reports on all service parts.
- Schedule servicing appointments.
- Communicate with Field Managers and Service Technicians for proper follow up on field issues.
- Keep employees up to date on new or old product issues.
Key Qualifications
- Previous Remodeling, Construction or Carpentry experience required
- Experience working with customers to solve problems
- Excellent communication skills
- Ability to multi-task in a fast-paced environment
- Basic computer skills
About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page.