- Job type
- Full-time
- Work mode
- Not listed
- Level
- Director
- Department
- Business Operations
- Experience
- 5+ years experience
- Posted
- Aug 31, 2026
About the role
Lead a team. Own the operation. Make an impact.
Closet America is looking for an experienced Installation Manager to lead our installation team and help deliver an exceptional experience for every customer.
This is a hands-on leadership role where you’ll oversee installers, scheduling, fleet operations, quality, and day-to-day execution. You’ll have a direct impact on team performance, customer satisfaction, and the growth of our installation operation.
What You'll Do
- Lead, coach, and develop a team of installation professionals
- Oversee daily installation schedules, staffing, and job assignments
- Ensure installations are completed safely, efficiently, and to company standards
- Monitor quality, productivity, completion rates, and customer satisfaction
- Resolve escalated installation and customer issues
- Partner with Customer Service and Operations to optimize scheduling and resources
- Conduct ride-alongs, quality audits, and performance reviews
- Manage installer payroll, bonuses, and performance metrics
- Oversee fleet maintenance and daily vehicle readiness
- Identify training needs and help build a high-performing installation team
What We're Looking For
- 5+ years of leadership or management experience
- Experience in home improvement, installation, construction, closets, or a related industry
- Strong organizational and problem-solving skills
- A hands-on leader who knows how to hold teams accountable while developing people
- Ability to manage competing priorities in a fast-paced environment
- Strong communication and customer-service skills
- Bachelor's degree or equivalent combination of education and experience
What We Offer
- $65K–$75K competitive salary
- Medical, dental, and vision insurance
- Disability and life insurance
- Paid time off and holidays
- 401(k) with company match
- Opportunity to lead and grow a high-performing team within a growing home improvement company
If you're an experienced installation leader who enjoys building great teams, solving problems, and delivering results, we'd love to meet you.