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Field CTO

San Francisco, USAHybridPosted 3 weeks ago

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Job type
Full-time
Work mode
Hybrid
Level
Executive
Department
Sales
Experience
15+ years experience
Posted
Sep 9, 2026

About the role

About the Role

As a Field CTO (Strategic Pursuits), you will serve as a strategic bridge between our customers, go-to-market (GTM) teams, and product organization. You will partner closely with Sales, Technical Success, and Product to shape high-impact deals, guide customer architecture decisions, and influence our product roadmap based on real-world adoption and feedback. This is a highly cross-functional, externally facing leadership role for someone who combines deep technical expertise with strong business acumen and customer empathy.

In this role, you will:

Customer & Deal Strategy

  • Partner with Sales, Product and Technical Success teams to support complex, high-value deals as a technical and strategic advisor.
  • Translate customer business needs into scalable technical solutions and architectures.
  • Engage with senior customer stakeholders (CTO/CIO/VP-level) to drive alignment on vision, roadmap, and adoption.
  • Lead technical strategy discussions during key deal stages, including discovery, solution design, and executive presentations.

Architecture & Implementation Guidance

  • Guide customers on best practices for deploying and scaling AI-driven solutions in production.
  • Provide architectural oversight across use cases such as LLM applications, integrations, data pipelines, and security.
  • Act as a trusted advisor to ensure long-term success, not just short-term wins.

Product & Feedback Loop

  • Bring structured customer insights back to Product and Engineering teams to inform roadmap and prioritization.
  • Identify gaps, opportunities, and emerging patterns from customer deployments.
  • Influence product direction based on real-world usage, scalability needs, and enterprise requirements.

GTM Strategy & Thought Leadership

  • Help shape GTM strategies by identifying repeatable patterns across industries and customer segments.
  • Develop scalable frameworks, reference architectures, and playbooks for broader field teams.
  • Represent the company externally through customer engagements, industry events, and thought leadership.

Experience

  • 15+ years of experience in technical leadership roles.
  • Strong background in enterprise architecture, cloud platforms, and modern software systems.
  • Experience supporting enterprise sales cycles or working closely with GTM teams.
  • Exposure to AI/ML systems, especially LLMs and applied AI use cases, is highly preferred.

Skills & Capabilities

  • Ability to translate complex technical concepts into clear business value for non-technical stakeholders.
  • Strong problem-solving skills with a bias for action and ownership.
  • Excellent communication and executive presence.
  • Proven ability to influence without authority across cross-functional teams.