Solutions Engineer, Commercial Sales

About the Role

Nooks is the Agent Workspace for Sales — where reps and AI agents don't just execute tasks, they decide next moves, with intelligence that compounds over time. We're growing fast (4x YoY since Series B), our customers spend 4+ hours a day inside Nooks, and the SE function is one of the highest-leverage bets in the business: SE-supported deals close at nearly 6x the rate of unsupported ones.

This role is not a demo jockey. You are the AE's partner in the trenches — owning the technical win, shaping trial strategy, and sitting at the intersection of sales, product, and customer. You'll inherit a function that's already outperforming its targets and help raise the bar further. If you're a seller who thinks like an engineer — or an engineer who's found their competitive edge in the deal — this is built for you.

What You'll Do

• Own the full technical sales lifecycle across a portfolio of concurrent deals — from discovery to demo, from kickoff through close — with a clear mandate to drive each to a decision.
• Run discovery that gets underneath feature requests to uncover real business pain, then build a technical narrative that ties directly to executive-level outcomes.
• Serve as the primary technical point of contact for prospects during the trial: managing health scores, flagging risks early, and executing intervention plays before they become deal threats.
• Partner closely with AEs on deal strategy — not just answering technical questions but shaping how and when we bring Nooks to the table.
• Feed a direct line between the field and product, translating patterns across your trial portfolio into actionable signal for the roadmap.
• Contribute to the SE playbook — identifying process bottlenecks, building automation where it creates leverage, and helping codify what "great" looks like for the team.

What You Bring

• Prior experience in a quota-carrying or technical sales role (AE, SE, or hybrid) with ownership of the pre-sale cycle — not just post-sale implementation.
• A sales-first instinct: you treat trials like pipeline, obsess over win rates, and know how to build urgency without manufactured pressure.
• The ability to command a room of senior stakeholders — CRO, CTO, VP of Sales — and run a business review without an AE as a safety net.
• Enough technical curiosity to figure it out — you don't need to write the API call today, but you need the logical instinct to understand how systems connect and the drive to fill gaps independently.
• Strong discovery orientation: you ask "why is that a requirement?" before you answer it, and you build a POV before you prescribe a solution.
• A bias toward action — you iterate toward great rather than waiting for perfect, and you're comfortable owning ambiguous, undocumented, broken work.
• Familiarity with enterprise sales methodology (MEDDIC/MEDDPICC or equivalent) is a strong plus.

Equal Employment Opportunity Statement

Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.