Senior Solutions Engineer

Neo4j's Solution Engineers are pivotal to the company's success. As critical members of the regional go-to-market team, they partner with sales executives to showcase the value of Neo4j's graph data platform and manage the technical aspects of the sales cycle. They help organizations across Financial Services, Telecommunications, Technology, and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology.

What Success Looks Like:

• Develop and hone subject matter expertise to understand customer needs, present targeted technology solutions, and demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
• Meet and exceed regional revenue goals by helping Sales qualify and validate opportunities from a technical perspective, accelerate the sales cycle, and drive adoption of Neo4j.
• Collaborate effectively with Sales, Professional Services, Product Management, and other teams to deliver continuous customer value and ensure a seamless customer experience.

What You’ll Do:

• Articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate.
• Drive and run the technology evaluation stage of sales cycles.
• Manage multiple opportunities in parallel, including opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
• Build rapport with customer stakeholders at all levels and serve as a trusted advisor.
• Co-create reference and solution architectures, including integrating Neo4j with existing architectures and applications in AWS, Azure, GCP, or on-premise environments.
• Stay current on Neo4j capabilities and integrations with third-party tools and services.
• Communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Help drive demand through account-based marketing events, industry conferences, and trade shows.
• Lead by example and foster teamwork, transparency, creativity, and continuous improvement.
• Travel as needed to assist in deal creation and closure and support the team.

What You’ll Bring:

• 5+ years of customer-facing experience in a similar capacity, such as Sales Engineer, Presales Engineer, Solutions Engineer, Solutions Architect, or Technical Consultant, ideally in a high-growth environment.
• Experience with data technologies in enterprise data architecture, data analytics, data science, or cloud data architecture.
• Working knowledge of graph databases such as Neo4j, TigerGraph, OrientDB, or JanusGraph.
• Hands-on experience with relational SQL and/or NoSQL databases and at least one of Python, Java, JavaScript, Go, or C#.
• Familiarity with GenAI, LLMs, and Agentic AI is a plus.
• A successful track record designing, developing, and implementing data solutions in AWS, Azure, GCP, or on-premise environments.
• Ability to communicate ideas to technical and non-technical audiences through presentations, whiteboarding, and platform demonstrations.
• Technical savvy and business acumen to translate technical concepts into valuable business outcomes.
• Passion for learning new technologies, developing data-modeling approaches, and leading change management.
• An entrepreneurial mindset with the ability to prioritize, pivot, and solve problems.

Benefits:

• US employees are eligible for a stock option grant, and certain roles are eligible for an annual bonus.
• Benefits currently include medical, dental, and vision coverage, 401(k), paid time off, and certain leaves of absence.

Why Join Neo4j?

Neo4j provides an opportunity to shape the future of data and analytics. The company is committed to an inclusive, diverse, and equitable workplace where employees can develop their potential and have a positive, career-defining experience.

Neo4j Values:

Neo4j values relationships, user success, an open and inclusive culture, positive intent, intellectually honest discussions, and delivering on commitments.