Case Manager

Summary

We are seeking a Bilingual (Spanish Speaking) Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Fluent in Spanish (required)
• Bachelor's degree (preferred)
• Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster (strongly preferred)
• At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, and Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. For full-time employees, benefits include medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to protected characteristics under applicable law.

E-Verify

This employer participates in E-Verify and will provide the federal government with Form I-9 information to confirm work authorization in the U.S.

Privacy Policy

Morgan & Morgan's privacy policy is available at https://www.forthepeople.com/privacy-policy/.