Case Developer

Summary

We are seeking a Case Developer to join our team. As a Case Developer, you must be highly organized and able to work on a varied caseload and take pride in what you do. The ideal candidate is customer focused and empathetic.

Responsibilities

• File appeals for clients in a timely manner within the parameters of Social Security Administration's deadlines
• Assist clients with questions they have regarding their paperwork and answer any other questions they may have regarding the process
• Communicate with SSA (Social Security Administration) relating to your client’s claim
• Review files for potential issues that could affect the clients claim
• Review and Prepare RFH (request for hearing) files for transfer to the legal teams
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Maintain organized case files
• Daily interaction with existing and potential clients, both via telephone and email
• Work directly with multiple coworkers involved in the management and support of case files
• Performs other related duties as assigned to meet the needs of the business

Qualification

• High School diploma or GED required
• Must be available to work Monday-Friday from 9:00am - 5:30pm
• Ability to be a team player and follow procedures
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong writing and communication skills along with attention to detail
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.