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Long View Systems

Deskside Consultant

Denver, USAOn-sitePosted 1 week ago

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Job type
Full-time
Work mode
On-site
Level
Not listed
Department
Information Technology
Experience
5+ years experience
Posted
Sep 25, 2026

About the role

Are you passionate about end user support and want to work for a company that truly cares about their clients?

We are looking for an upbeat and proactive Deskside Consultant for our Denver branch located in Denver to support our clients on-site! In this role, you will leverage your technical skills and provide an excellent customer experience, while building your experience and growing your career with Long View.

A Day in the Life:

  • Deploy and support laptops and peripherals for new and existing users, following team standards
  • Provision Windows 11 devices using Intune Autopilot (no traditional imaging); provide Tier 1 end-user support
  • Deliver clear, professional communication with customers, stakeholders, and service providers
  • Troubleshoot and resolve deskside issues, escalating and tracking incidents as needed
  • Mentor and support less experienced team members, both on-site and remote
  • Ensure compliance with client IT security, technology standards, and service practices
  • Follow and model Health, Safety, Security, and Environmental policies and safe work practices
  • Support office technology such as printers, AV, video conferencing, and meeting room equipment (nice to have)
  • Participate in regional IT team collaboration to ensure consistent service delivery
  • Contribute to continuous improvement in end-user support, service quality, and customer satisfaction

What You Bring:

  • 5+ years of IT support experience, including experience supporting a Microsoft environment in a Desktop Support Role
  • Knowledge of server operations, infrastructure, web interfaces, remote access tools
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Experience with:
    • Microsoft Office O365
    • Remote support
    • PC / printer hardware / VPN / Citrix
    • Active Directory
  • Ability to identify issues, escalate appropriately and work to resolve them
  • Effective written and verbal communication skills

What Makes You Extra Awesome:

  • Post-secondary education in a related field
  • CompTIA A+ Certification
  • Microsoft Certifications

Why Work at Long View:

  • Great people and culture
  • Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
  • Interesting work – Be part of exciting projects while accessing all the latest technologies