Retail Lead, Sales Development

Why this role is on the menu:

Instacart's Retail SDR team is scaling fast, and the difference between a team that meets targets and one that consistently exceeds them comes down to who is leading it. Without this role, a growing team of Retail SDRs lacks the coaching, process discipline, and cross-functional coordination needed to identify, qualify, and close independent retailers at the pace our expansion demands. Twelve months from now, this person will have built a high-performing SDR team that is hitting quarterly qualified meeting and sales targets, tightened the sales funnel, and made Instacart a more efficient and effective engine for bringing new retail partners onto the platform.

What you'll cook up in your first year:

• A team of Retail SDRs consistently achieves quarterly qualified meeting and sales targets, supported by hands-on coaching in sales best practices, cold outreach, and the retail and eCommerce landscape.
• Key business and industry trends are tracked and translated into coaching moments and process improvements that make the team more effective and efficient in a fast-paced, transactional environment.
• Retailer relationships are built and maintained at the highest value accounts, with direct involvement in calls and all aspects of the sales cycle to close small business opportunities.
• Sales process, collateral, and prospecting capabilities are improved to enable the team to reach more independent retailers faster and with greater precision.
• Cross-functional partnerships are strengthened to develop scalable processes that accelerate retailer acquisition and support business growth.

The secret ingredients we're looking for:

Must-have pantry staples (Minimum Qualifications)

• History of exceeding sales goals and quota
• Experience in a sales management environment, or 3 to 4 years of experience in a sales or business development role, preferably in the eCommerce industry
• History of developing early career professionals
• Process and data driven, with proven sales funnel optimization success
• Demonstrated success implementing activity metrics and effectively coaching cold outreach

Optional garnishes (Preferred Qualifications)

• Creative problem-solver who excels cross-functionally and in a high-growth climate
• SMB sales experience, with retail or eCommerce background a plus

Compensation and benefits:

Instacart provides highly market-competitive compensation and benefits in each location where its employees work. This role is remote and the base pay range for a successful candidate depends on their permanent work location. Offers may vary based on candidate experience and the skills required for the role. This role includes a Sales Incentive Plan, with a cash variable incentive target based on individual sales performance. The OTE range is based on salary and fixed pay mix, and sales incentive pay is contingent on performance. The role is also eligible for a new hire equity grant and annual refresh grants.