Infrastructure Consultant

Overview:

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Roles and Responsibilities:

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations.
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities.
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems.
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes.
• Coordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes.
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance.
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards.
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains.
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration.
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise.

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions.
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities.
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector-specific focus.
• The ability to work with cross-functional teams.

Required Skill and Experience:

• Strong hands-on experience with databases CockroachDB, Redis, or ElastiCache.
• Working knowledge of managing databases on containers with good understanding of container concepts, including scheduling, networking, storage, configuration, and secrets management.
• Experience operating infrastructure services and database workloads in cloud environments such as Azure, AWS, or GCP.
• Working knowledge of infrastructure as code using Terraform and automated deployment approaches.
• Proficiency in Python working with APIs for developing and operationalizing AI-driven applications, including agent designs.
• Experience working in large-scale enterprise environments with strong requirements for security, reliability, and compliance.

Preferred Skill and Experience:

• Familiarity with CI/CD pipelines and DevOps practices for containerized applications.
• Experience contributing within Agile frameworks such as Scrum, Kanban, or SAFe.
• Strong problem-solving skills and ability to troubleshoot complex platform issues.

Additional Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

Benefits:

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance including Accident, Critical Illness, Hospital Indemnity, and Legal coverage
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off