Program Manager

Overview:

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Infrastructure Project Lead 2, your areas of responsibility will include:

• Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders.
• Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency.
• Drive process improvement by reviewing project deliverables and incorporating innovative methodologies and tools related to IT infrastructure.
• Identify potential risks and implement mitigation strategies to ensure successful project outcomes.
• Develop and manage project estimates, monitor budget performance, and optimize resource allocation for efficiency.
• Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities.
• Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effectiveness.
• Lead scope changes and manage client requirements, ensuring proper estimation, approval, and contractual updates.

Your contribution to the team:

• Demonstration of strategic mindset for delivering impactful, client-aligned projects.
• Problem-solving expertise and ability to steer project economics and delivery.
• Strong relationship with mid- and senior-level client stakeholders.
• Strong leadership abilities to foster team performance and growth.
• Commitment to cultivating a culture of learning and innovation.

Required Skill and Experience:

• Improve PMO processes, support automation initiatives, and manage governance, stakeholder coordination, and project risks.
• Manage program delivery and demand across multiple initiatives.
• Coordinate with clients and technical teams to ensure smooth project delivery.
• Strong experience using Jira for project tracking, reporting, dashboards, and portfolio visibility.
• Previous hands-on experience with SailPoint, Saviynt, or another IGA tool for application onboarding, with a good understanding of the onboarding process.

Preferred Skill and Experience:

Support PMO governance processes, stakeholder coordination, and risk management.

Additional Required Qualifications:

• Bachelor's degree or foreign equivalent required from an accredited institution. Three years of progressive experience in the specialty may be considered in lieu of each year of education.
• This position may require relocation and/or travel to the work or project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits:

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical, dental, vision, and life insurance.
• Long-term and short-term disability.
• Health and dependent care reimbursement accounts.
• Accident, critical illness, hospital indemnity, and legal insurance.
• 401(k) plan and contributions dependent on salary level.
• Paid holidays and paid time off.