Load Balancing Engineer

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Area Of Responsibility

• Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion.
• Act as a liaison between technical teams and clients, facilitating communication through regular meetings and milestone reviews.
• Support technical teams in managing production support operations, focusing on incident resolution, deployment efficiency, and smooth change implementation.
• Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations.

Your Contribution to the Team

• Proactive risk management to ensure project delivery.
• An ability to build collaborative relationships with stakeholders through effective communication.
• Focused governance over project scope and identification of additional project opportunities.
• Focus to anticipate challenges and deliver innovative solutions.
• Commitment to balance project economics with adherence to strategic priorities.

Required Skill and Experience

• Experience supporting and administering F5 Load Balancer environments.
• Hands-on experience with F5 LTM and GTM.
• Knowledge of DNS, TCP/IP, HTTPS, SSL, and load balancing concepts.
• Experience with application traffic management, troubleshooting, and performance optimization.
• Ability to implement upgrades, patches, and configuration changes.
• Experience creating implementation plans, testing, and supporting production deployments.
• Strong troubleshooting and problem-solving skills in complex network environments.
• Experience working with security controls and SSL certificate management.
• Knowledge of F5 iControl API and application integrations.
• Ability to collaborate with engineering, operations, and application teams.

Preferred Skill and Experience

• F5 APM and ASM experience.
• AVI / VMware Load Balancer experience.
• Python or Bash scripting.
• Knowledge of BGP and advanced routing concepts.
• Experience with F5 Web Accelerator.
• CCNP or F5 201 certification.
• Understanding of ITIL processes.
• Experience with automation and infrastructure-as-code tools.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off