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Job type
Not listed
Work mode
Not listed
Level
Senior
Department
Business Operations
Experience
5+ years experience
Posted
Oct 1, 2026
About the role
ESSENTIAL JOB RESPONSIBILITIES
Supports and demonstrates IMA’s core values.
Values and understands the importance of diversity, equity, and inclusion among all IMA associates.
Under moderate guidance, prepare and market global new business & renewal submissions, including gathering information and the marketing and/or delivery of submissions to underwriters.
Under minimal guidance, intake service requests from all IMA market offices and process or assign accordingly.
Request loss runs from carriers and international broker partners.
Verify and reconcile accuracy of premium and commissions and prepare commissions statements for internal and external use as required.
Under minimal guidance, responsible for policy and information entry of accounts for all internal and partner data systems.
Act as liaison between IMA service teams and international broker partners for reverse flow accounts.
Responsible for creation of commission allocations for foreign revenues.
Responsible for creation of account workbooks, comparison spreadsheets, and summaries for all submitted, sold and bound coverages.
Interact professionally and timely with clients and external partners via email, phone, and in-person.
Responds in a timely, accurate and friendly manner to Producers, Practice Leads, Account Executives, Account Managers, and other internal associates.
Support the department team by participating in the completion of all duties required to complete a project and service an account.
REQUIRED EXPERIENCE AND SKILLS
At least 5 years of similar or related experience
Associate’s or bachelor’s degree preferred or equivalent experience
Attains and/or maintains professional designation or license: CISR and/or CIC
Intermediate EPIC Applied Systems experience preferred
Experience with MS Office products required (specifically Teams, PowerPoint, Outlook, Word, and Excel)
Limited travel required (less than 25%)
Required: strong written and oral communication skills
Required: strong analytical and insurance interpretation skills
