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Job type
Not listed
Work mode
Not listed
Level
Lead
Department
Business Operations
Experience
5+ years experience
Posted
Sep 1, 2026
About the role
ESSENTIAL JOB RESPONSIBILITIES
Supports and demonstrates IMA’s core values
Values and understands the importance of diversity, equity, and inclusion among all IMA associates
Leads strategy, growth, and development of the Public & Labor Practice, including building carrier partnerships and expanding brand relationships.
Drives sales.
Develops targeted sales and marketing strategies for prospects
Creates industry-specific resources for producers.
Educates producers on the public and labor value proposition and IMA’s consulting approach; serves as a subject matter expert and a resource for producers.
Participates in finalist and prospect meetings alongside production staff as needed.
Supports the development of RFP responses.
Provides collaboration and thought leadership for service teams specializing in public and labor clients
Designs tailored strategies and tactics specific to public and labor clients.
Shares resources and best practices with service teams related to trends, carriers, and vendors.
Encourages consistency and efficiency in best-in-class client service delivery.
Serves as a subject matter expert.
May lead strategic consultation efforts for one or more clients.
Cultivates public and labor talent
Develops and helps execute an investment plan for the public and labor practice.
Creates development pathways for associates to learn and expand their public & labor expertise.
Provides regular feedback to team members and their supervisors to support professional development and maintain high service standards.
Collaborates with IMA Benefits national team, Market Leaders, producers, and strategic partners.
REQUIRED EXPERIENCE AND SKILLS
5+ years of experience working with public or labor clients
Leadership, strategic planning, ability to influence peers, and ability to work in teams
Demonstrates above average business acumen related to strategy execution, interdependencies, and decision consequences
Demonstrates positive mindset and ability to optimize performance through collaboration
Demonstrates consistent ability to adapt in stressful situations and develop strategies for improvements in organizational effectiveness
Demonstrates advanced skills with MS Office Suite
Demonstrates strong ability and commitment to excellence in communication, both written and oral, through active listening, information sharing, and a focus on solutions
Attains and maintains Life and Health licensure
4-year degree in business or related discipline preferred
