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Job type
Full-time
Work mode
Remote
Level
Not listed
Department
Information Technology
Experience
1+ year experience
Posted
Sep 2, 2026
About the role
Essential Functions
Federal System Administration
Identity Management: Lead the configuration and maintenance of the Federal Okta instance, ensuring secure identity lifecycle management and SSO integrations.
Collaboration Tools: Manage and optimize Gov Slack and Google Workspace, focusing on permissions, shared drives, and secure communication channels.
Tiered Support: Provide dedicated front-line support for Federal end-users, troubleshooting access and software issues specific to the Federal environment.
Documentation: Author and maintain knowledge base articles and "Standard Operating Procedures" (SOPs) for Federal system usage.
Commercial Support & Growth
Cross-Functional Support: Provide secondary support for commercial IT services and infrastructure as part of the broader Horizon3 IT team.
Process Alignment: Assist in the synchronization of workflows between Federal and Commercial environments to ensure seamless internal operations.
Security & Compliance
Access Control: Oversee system security by managing user permissions and performing regular access audits.
Audit Participation: Assist in IT security investigations and audits to ensure Federal systems meet required regulatory standards.
Competencies
Platform Expertise: Proven proficiency in managing Okta, Slack, and Google Workspace environments.
Technical Troubleshooting: Strong ability to diagnose and resolve access and software issues in a remote-first environment.
Communication: Clear verbal and written skills for supporting users and documenting technical processes.
Organization: High attention to detail regarding user permissions and security configurations.
Required Education/Experience
Education: Bachelor's degree, Military Service Equivalent, or applicable certifications.
Experience: 1-3 years of experience managing IT systems, with a focus on SaaS identity and collaboration tools.
Clearance/Auth: Must be authorized to work in the U.S. and obtain and maintain a government security clearance.
An active security clearance is a plus.pass a criminal background check.
U.S. Government Security Clearance is a plus.
Travel & Environment
Location: Fully remote.
Travel: Up to 5% for company-approved events or summits.
