Sr. Engineering Manager, GoFlow

About the Role:

Hims & Hers is on a mission to empower people to live healthier lives. Our Growth Engineering team plays a critical role in achieving this by building cutting-edge web experiences that drive patient acquisition, engagement, and satisfaction. As a Senior Engineering Manager for Growth, you will lead a talented team of engineers focused on building, optimizing, and scaling the systems that power our growth initiatives across Hims & Hers, from acquisition and conversion to retention, performance, experimentation, and personalization across our digital experiences. You’ll work closely with cross-functional partners in product, design, data, and marketing to deliver high-impact initiatives that drive measurable business results.

One of the core systems your team will own is GoFlow, the platform that powers Hims & Hers' entire patient journey, from medical intake through treatment selection and checkout. As a server-driven, node-based flow engine, GoFlow gives every vertical (Weight Loss, Sexual Health, Hormone Health, and more) a shared, reliable foundation to build on, while letting each team move fast with their own branded experience on top. This is a pivotal leadership role where you'll be a hands-on technical and people leader, driving the architecture, reliability, and developer experience of the system that sits at the center of nearly every customer's path to care, including cross-functional migrations, eligibility and checkout orchestration, and the platform's next-generation architecture.

You will:

• Lead, mentor, and inspire a team of engineers, fostering a culture of innovation and continuous improvement.
• Conduct regular performance evaluations, providing feedback and professional development opportunities.
• Collaborate with product, design, analytics, and marketing, and telemedicine teams to define and execute growth strategies and initiatives.
• Manage project timelines, resources, and budgets effectively, ensuring projects are delivered on time and within scope.
• Facilitate and structure agile events, including sprint planning, stand-ups, and retrospectives.
• Build a high-performing team by coaching and guiding the team on industry best practices and common ways of working.
• Ensure rigorous quality assurance practices within an agile development environment, balancing on-time delivery without compromising quality.
• Champion continuous improvement by identifying and implementing solutions that enhance platform scalability and performance.
• Able to anticipate business and industry issues and recommend new and innovative approaches.
• Able to manage multiple teams of ICs and/or managers.

You have:

• 10+ years of relevant work experience in software engineering, managing and leading teams to deliver in fast-paced hyper-growth environments.
• Expertise in modern web technologies and frameworks (JavaScript, TypeScript, React, Next, GraphQL, Node).
• Proven experience in building and managing high-performing teams.
• Strong technical background with expertise in full-stack development and architecture.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Experience designing, building, and scaling web platforms for high-traffic applications,
• requiring the ability to prioritize effectively and make quick decisions in a fast-paced environment.
• Excellent understanding of agile frameworks and project management practices.
• Clear and concise communication skills, adept at bridging the gap between technical and non-technical audiences.
• Passion for building user-centric products and delivering high-quality solutions.
• Exceptional problem-solving skills with a keen eye for detail.
• A self-starter with a strong business acumen and a strategic mindset.
• A passionate collaborator with a "can-do" attitude and a focus on execution.