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Glia

Solutions Architect, US

USARemotePosted 1 week ago

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Job type
Full-time
Work mode
Remote
Level
Not listed
Department
Information Technology
Experience
5+ years experience
Posted
Sep 22, 2026

About the role

The Role:

At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

What you’ll do:

  • Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
  • Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
  • Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
  • Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
  • Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
  • Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

What you’ll bring

  • 5+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
  • Experience or familiarity within banking, financial services, or fintech is required
  • Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby
  • Experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
  • Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
  • Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.
  • Deeply passionate about creating with AI - you continuously build, experiment, and leverage modern AI tools to automate workflows, optimize processes, and turn complex ideas into working systems.

Bonus Points

  • Experience in contact centers, telephony / VoIP, financial services, and/or healthcare technology.
  • Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
  • Relevant certifications in cloud platforms or solution architecture.