- Job type
- Full-time
- Work mode
- On-site
- Level
- Not listed
- Department
- Sales
- Experience
- 3+ years experience
- Posted
- Aug 12, 2026
About the role
We are currently seeking a Pet Insurance Sales Associate to join our team at the Houston Humane Society in Houston, TX. Successful candidates will be goal-oriented and focused on converting opportunities into sales while delighting customers. This role requires a customer-first mindset and the ability to understand customer needs and create the best outcome.
REQUIREMENTS:
- Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies on-site to prospective pet parents at a partner location in the Houston area.
- Communicate Fetch's competitive advantages and demonstrate a deep understanding of Fetch and competitor pet health insurance products.
- Turn prospects into loyal clients, raving fans, and repeat customers.
- Accurately record prospect and customer information in Fetch CRM.
- Establish productive, professional relationships with key personnel at partner locations to meet performance objectives and partner expectations monthly.
- Proactively assess partner needs through onsite focus and follow-up meetings.
- Collaborate with leadership to identify opportunities for new business.
- Communicate with peers via chat to identify challenges and successes.
- Virtually attend monthly company meetings or check-ins as required.
- Manage the expense budget and submit completed reports monthly.
- Manage administrative tasks and responsibilities related to the partnership.
- Continuously exceed customer expectations.
SKILLS:
- Structure the work week during peak hours, especially Friday through Sunday.
- Hold an active Property & Casualty license or obtain one at the company's expense within 30 days of employment, subject to state requirements.
- Have 3-5 years of experience in an animal care role.
- Be energized by being an industry pioneer.
- Have a passion for prospecting new sales opportunities and speaking with people face to face.
- Familiarity with animal health or animal welfare is a plus.
- Think and act independently within a fast-paced sales cycle.
- Demonstrate success building relationships using a consultative, solution-focused approach.
- Demonstrate customer service skills and the ability to understand customers' needs.
- Be willing to travel to industry events as required.
- Have excellent verbal, interpersonal, and written communication skills.
- Be an excellent team player with the ability to apply innovative ideas and critical thinking.
Professional Traits:
- Exhibit excellent business judgment.
- Maintain a positive attitude.
- Set high standards for team performance.
- Be action- and results-oriented and self-reliant.
Compensation:
- The pay range for this position is $55,000 - $100,000+ on a full-time basis.
- The position may qualify for additional bonuses along with base salary.
- The position is eligible for the company's bonus plan(s).
Benefits & Perks:
Fetch prioritizes work-life balance and employee mental health and well-being. Benefits include:
- Comprehensive medical, dental, and vision plans for employees and their families.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- Competitive 401(k) matching.
- Generous 20-day PTO policy with rollover options, plus an additional day each anniversary up to 30 days.
- Nine paid company holidays, including one floating holiday.
- Fetch Pet Insurance discount of up to 50%, with savings of up to $1,000 per year.
- Educational Assistance Program.
- Fetch Discount Perks Program.
- Up to 8 hours of paid volunteering per calendar year at nonprofit organizations.
- Pet-friendly NYC office amenities, free lunch, snacks, and transit accessibility.
- Employee Referral Incentive.
- Tuition Assistance.
- Commuter Benefits.
- Employee Assistance Program (EAP).