SVP, Product - Core Customer Experiences & Flywheel Products

THE POSITION:

FanDuel is looking for an SVP of Product to lead the centralized customer journeys that underpin every experience across its portfolio — sportsbook, casino, racing, and beyond. This leader will own the foundational, cross-cutting product surfaces that every FanDuel customer touches: account creation and management, wallet funding and money movement, ledger accuracy, loyalty programs, martech, and responsible gaming tools. Reporting to the Chief Technology Officer, this SVP, Product will also be a key member of the Technology Leadership Team.

This is a horizontal, platform-level leadership role accountable for the shared infrastructure and experiences that make every FanDuel product feel safe, seamless, personalized, and trustworthy across numerous U.S. states and Canadian provinces.

Employees may be required to perform other duties as assigned by the Company to support evolving business needs.

THE GAME PLAN:

• Own the product vision and roadmap for Account, Wallet, Ledger, Responsible Gaming, MarTech, and Loyalty Enablement across all FanDuel verticals.
• Deliver product strategy for customer-facing products including Fantasy, Horse Racing, and Retail locations.
• Set the strategy for centralized customer infrastructure across multiple product lines while maintaining a coherent customer experience.
• Lead and grow a multidisciplinary product organization of about 70-80 colleagues in partnership with engineering, design, data science, compliance, and legal leaders.
• Champion Responsible Gaming by embedding tools and safeguards such as deposit limits, self-exclusion, cool-off periods, and affordability checks into core flows while meeting regulatory requirements.
• Modernize wallet and ledger systems to support real-time payments, multiple funding methods, promotional credits, and accurate, auditable financial record-keeping at scale.
• Drive account experience strategy, including onboarding, KYC/identity verification, authentication, and account recovery.
• Own loyalty enablement as a platform capability, including rewards, tiers, and personalization infrastructure.
• Partner with Marketing and Data teams on MarTech strategy for personalization, CRM, notifications, and lifecycle marketing.
• Partner with vertical product leaders across Sportsbook, iGaming, and Racing to align centralized journeys with business needs.
• Report to executive leadership and the board on the health, performance, and risk posture of core systems.
• Represent FanDuel with regulators, payment partners, and industry bodies on responsible gaming, account integrity, and financial product experience.

THE STATS:

• At least 12+ years of product management experience, including at least 5+ years in senior product leadership at VP or SVP level overseeing large, complex product organizations.
• Proven experience owning platform or shared-services product areas such as account, identity, payments/wallet, ledger, trust and safety, loyalty, or CRM/MarTech in a regulated, high-growth consumer environment.
• Experience in online gaming, sports betting, fintech, e-commerce, or another highly regulated consumer marketplace is strongly preferred.
• Deep familiarity with trust and safety product or responsible gaming principles and experience operating in a highly regulated, multi-jurisdictional environment.
• Track record of building and scaling payments, wallet, or ledger systems with high standards for accuracy, security, and compliance.
• Experience partnering with loyalty, lifecycle marketing, and CRM/MarTech teams to drive retention and engagement through personalization.
• Strong technical fluency and ability to partner with engineering on architecture decisions for high-scale, high-availability, financially sensitive systems.
• Demonstrated ability to lead through influence across a matrixed organization.
• Exceptional executive communication skills, including experience presenting to C-suite and board-level stakeholders.
• People-first leadership style with experience building, mentoring, and scaling high-performing product teams.

PLAYER BENEFITS:

FanDuel offers health plans, fertility and family planning programs, mental health support, fitness benefits, paid time off, sick leave, annual bonus and long-term incentive opportunities, a 401(k) with up to a 5% match, commuter benefits, pet insurance, and other benefits. Benefits differ across location, role, and level.

The applicable salary range for this position is $287,000 - $402,000 USD, dependent on relevant experience, location, business needs, and market demand. The role may also be eligible for incentive compensation, including cash bonuses and stock program participation, as well as paid personal time off and company holidays.