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Emburse

Product Manager (Travel)

Addison, USAOn-sitePosted 1 month ago

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Job type
Full-time
Work mode
On-site
Level
Not listed
Department
Product Management
Experience
6+ years experience
Posted
Sep 2, 2026

About the role

What you will Do

  • Own features across the entire lifecycle, driving product development with a full engineering and design team from concept through launch.
  • Collaborate on building business cases, defining the overall product vision and strategy, and actively participating in roadmap planning.
  • Internalize customer pain points to create clear, concise product specs, and write persona-based user stories and UAT scripts (covering Procurement, Finance, Travel Manager, and CSM).
  • Enforce release acceptance with a buyer lens, manage the prioritized feature backlog and bug process, and continuously test, iterate, and drive features to launch.
  • Partner with Product Marketing and Customer Success to ensure new features are well-positioned, effectively adopted, and supported across teams.
  • Partner with Engineering to prioritize and deliver automated regression tests, data contracts, and system monitoring, proactively expanding test coverage based on risk.
  • Define comprehensive metric specifications, strict guardrails (variance bands, freshness SLAs, null/duplicate thresholds), and a clear team Definition of Done.
  • Assist in identifying key product success metrics and track post-launch performance using product analytics and user feedback.
  • Maintain proactive communication regarding project status, milestones, and timelines with internal and external stakeholders.
  • Publish customer-grade documentation—including metric definitions, data lineage/caveats, and release notes—in close partnership with Technical Writing.
  • Test, gather insights, and refine features post-release to drive ongoing user adoption and platform value.

What you will Bring

  • Bachelor’s degree in Communications, Marketing, Economics, Statistics, Business, or a related field (or equivalent professional experience).
  • 6–10 years of experience in product, analytics, or data-quality roles, with a proven track record of shipping customer-facing analytics and reporting products.
  • Deep familiarity with corporate travel and T&E data workflows, including GDS, OBT, and TMC data flows, GL mapping, rate/tax handling, and PNR nuances.
  • Demonstrated experience defining and enforcing a clear Definition of Done, with the discipline to hold a strict "no-go" release stance when data guardrails fail.
  • Working SQL and BI literacy (Looker, Tableau, Power BI) to validate complex dashboards against source systems, alongside advanced Excel fluency and Microsoft Office proficiency.
  • Preferred ability to craft crisp product requirements, acceptance criteria, high-signal bug/issue reports, and buyer-centric UAT scripts.
  • Strong curiosity and customer empathy to frame problems from the end-user perspective, with the skill to separate signal from noise for high-impact decisions.
  • Excellent verbal and written communication skills to influence Engineering, CSM, and Tech Writing teams while delivering clear storytelling to executives and buyers.
  • A strong bias to action combined with high standards, keen attention to detail, and the confidence to hold releases ("not yet") until data integrity is fully verified.
  • Exceptional ability to work both autonomously and collaboratively, managing multiple high-priority, complex projects simultaneously and delivering clear work on time.
  • Solid understanding of modern team productivity tools, techniques, and cross-functional processes that enable teams to operate smoothly together.