Senior Product Designer

Role overview:

• Own design end-to-end for a core area of the Dispatch platform: the custodian and data workflows at the center of how firms move and manage client data. You are accountable for the quality of what ships, not just the spec.
• Lead the definition of high-impact product experiences, from problem decomposition and discovery to defining experience requirements, crafting workflows, and delivering high-fidelity designs.
• Design complex, data-dense UX for financial advisors and the teams who support them by turning large, messy data into something legible and usable.
• Weave new capabilities into existing user-facing workflows so the product stays coherent and scalable as it grows.
• Shape how product design integrates with engineering and product management through close collaboration, iterative prototyping, and hands-on implementation guidance.
• Contribute to growing and advocating for design as a function at Dispatch, building foundational structures such as the design system.

Experience & Background:

• 5+ years of experience in product design, UX, or HCI, with a proven ability to execute high-craft, technically informed solutions and ship complex work end-to-end.
• A portfolio showing comprehensive ownership from discovery through shipped features on real products with real constraints.
• Experience designing complex, data-dense interfaces or workflow tools.
• Meaningful contribution to a design system, including components, patterns, or documentation owned, maintained, and championed.
• Experience planning and running research and usability testing and turning findings into design decisions.
• Ability to communicate the why behind design decisions and navigate complex requirements across engineering, product, and business.
• Comfort operating in ambiguity with a proactive approach to problem-solving in mission-critical, time-sensitive environments.

Characteristics:

• Sharp judgment and first-principles reasoning.
• High standards for spacing, hierarchy, interaction, and error states.
• Bias for action and ability to drive decisions to closure.
• Driven, proactive, and intrinsically motivated.
• Collaborative, low-ego partnership with product managers and engineers.
• Strong user advocacy grounded in real user needs.
• Curiosity and openness to emerging technologies such as AI.

You'll stand out if you have:

• Experience in fintech, wealth management, enterprise, or another regulated industry.
• Familiarity with front-end coding and how front ends are built.
• Facilitation skills for leading workshops and aligning cross-functional partners.
• Experience designing AI-native surfaces, human-in-the-loop flows, review-and-approve patterns, and confidence or uncertainty states.
• Experience incorporating new tools and methods into your workflow.