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Directive

Senior Revenue Operations Manager (Remote US)

USARemotePosted 1 month ago

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Job type
Full-time
Work mode
Remote
Level
Senior
Department
Business Operations
Experience
5+ years experience
Posted
Aug 12, 2026

About the role

About The Role:

We’re looking for an Associate Director, Revenue Operations to help lead and scale Directive’s Revenue Operations practice. This is a senior, client-facing player-coach role combining people leadership with technical expertise across Salesforce, marketing automation, and HubSpot. You’ll lead RevOps Strategists, oversee complex client engagements, ensure delivery quality, guide architecture, troubleshoot issues, conduct audits, and support implementations.

What You’ll Do:

  • Manage and mentor Revenue Operations Solution Engineers.
  • Serve as an escalation point for complex client and technical challenges.
  • Own or oversee strategic client relationships.
  • Lead Salesforce, HubSpot, and marketing automation audits, implementations, integrations, and optimization projects.
  • Provide expertise across Salesforce Sales Cloud, Salesforce Account Engagement/Pardot, and HubSpot Marketing Hub.
  • Advise on lifecycle architecture, lead management, routing, automation, CRM/MAP integrations, attribution, reporting, and data governance.
  • Translate technical findings into recommendations for executive and non-technical stakeholders.
  • Review strategist work for technical accuracy and strategic quality.
  • Identify expansion and cross-sell opportunities.
  • Support scoping, solution design, and new business conversations.
  • Develop processes, documentation, playbooks, and technical standards.
  • Monitor project health, capacity, utilization, and delivery risks.

What You’ll Bring:

Must Haves

  • 5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, marketing automation, or a related discipline.
  • 1–2+ years of direct people management or formal team leadership experience.
  • Active Salesforce Administrator Certification.
  • Strong Salesforce Sales Cloud administration and implementation experience.
  • Deep Salesforce Account Engagement/Pardot experience, including 2–3 years of hands-on implementation and administration experience or relevant certification.
  • Strong HubSpot Marketing Hub experience with automation, lifecycle management, data architecture, integrations, and reporting.
  • Experience leading CRM and marketing automation implementations, audits, migrations, or optimization initiatives.
  • Strong understanding of lead lifecycle management, lead routing, attribution, CRM/MAP integrations, automation, and data governance.
  • Ability to lead senior client conversations and translate technical issues into business recommendations.
  • Strong written and verbal communication.
  • Ability to balance leadership responsibilities with hands-on technical execution.

Preferred

  • Agency, consulting, or professional services experience.
  • Salesforce Account Engagement/Pardot and additional Salesforce certifications.
  • HubSpot certifications.
  • Experience across Salesforce and HubSpot environments for B2B organizations.
  • Experience scoping projects, supporting sales conversations, identifying account expansion opportunities, and managing concurrent client engagements.

What We Offer:

  • Competitive base salary.
  • Medical, dental, vision, disability, and life insurance coverage.
  • Employer-paid and dependent health-plan contributions.
  • Mental and physical health benefits.
  • Unlimited PTO, paid holidays, birthday off, year-end recharge, and paid parental leave.
  • Traditional and Roth 401(k) with a 3% company match.
  • Annual bonus based on tenure.
  • Annual company-wide retreat.

Work Environment Requirements

This is a remote-first role that can operate 100% virtually from a home office. Collaboration uses virtual meetings, Zoom, Slack, laptop computers, software platforms, and office productivity tools. Reliable internet access and the ability to remain stationary for extended periods are required. Reasonable accommodations may be made for qualified individuals with disabilities.

Additional Information

Directive is committed to a diverse and inclusive culture. All qualified applicants receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.