Salesforce Senior Consultant Manager (Remote US)

Internally this role is titled Associate Director, Revenue Operations

About The Role:

We’re looking for an Associate Director, Revenue Operations to help lead and scale Directive’s Revenue Operations practice. This is a senior, client-facing player-coach role for someone who combines strong people leadership with deep technical expertise across Salesforce, marketing automation, and HubSpot.

You’ll partner closely with the Director of Revenue Operations to lead a team of RevOps Strategists, oversee complex client engagements, and ensure consistently high-quality strategic and technical work. You’ll remain hands-on, guiding architecture, troubleshooting complex issues, conducting audits, and supporting implementations.

What You’ll Do:

• Manage and mentor Revenue Operations Solution Engineers, including workload management, prioritization, coaching, and performance support.
• Serve as an escalation point for complex client and technical challenges.
• Own or oversee strategic client relationships, delivery quality, communication, and client satisfaction.
• Lead and support Salesforce, HubSpot, and marketing automation audits, implementations, integrations, and optimization projects.
• Provide expertise across Salesforce Sales Cloud, Salesforce Account Engagement/Pardot, and HubSpot Marketing Hub.
• Design and advise on lifecycle architecture, lead management, routing, automation, CRM/MAP integrations, attribution, reporting, and data governance.
• Translate technical findings into recommendations for executive and non-technical stakeholders.
• Review strategist work for technical accuracy and strategic quality.
• Identify expansion and cross-sell opportunities.
• Support scoping, solution design, and new business conversations.
• Develop processes, documentation, playbooks, and technical standards.
• Maintain visibility into project health, capacity, utilization, and delivery risks.

What You’ll Bring:

Must Haves

• 5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, marketing automation, or a related discipline.
• 1–2+ years of direct people management or formal team leadership experience.
• Active Salesforce Administrator Certification.
• Strong Salesforce Sales Cloud administration and implementation experience.
• Deep Salesforce Account Engagement/Pardot experience, including 2–3 years of hands-on implementation and administration experience or certification.
• Strong HubSpot Marketing Hub experience, including automation, lifecycle management, data architecture, integrations, and reporting.
• Experience leading complex CRM and marketing automation implementations, audits, migrations, or optimization initiatives.
• Understanding of lead lifecycle management, lead routing, attribution, CRM/MAP integrations, automation, and data governance.
• Ability to lead senior-level client conversations and translate technical issues into business recommendations.
• Strong written and verbal communication skills.
• Ability to balance leadership responsibilities with hands-on technical execution.

Preferred

• Agency, consulting, or professional services experience.
• Salesforce Account Engagement/Pardot certification.
• Additional Salesforce certifications.
• HubSpot certifications.
• Experience working across Salesforce and HubSpot environments for B2B organizations.
• Experience scoping projects, supporting sales conversations, and identifying account expansion opportunities.
• Experience working across multiple concurrent client engagements.

What We Offer:

• Competitive base salary.
• Medical, dental, vision, disability, and life insurance coverage.
• Employer-paid and dependent coverage contributions for US, Canada, and Mexico.
• Mental health support through Spring Health and Headspace.
• Physical therapy through Omada, Aaptiv workouts, and One Medical membership.
• Unlimited PTO, paid holidays, birthday off, year-end recharge, and paid parental leave.
• Traditional and Roth 401(k) with a 3% company match.
• Annual bonus based on tenure.
• Annual company-wide retreat.

Work Environment Requirements

This is a remote-first role that may operate 100% virtually from a home office. The role requires virtual collaboration through Zoom and Slack, use of a laptop and office productivity tools, reliable internet access, and the ability to remain stationary for extended periods. Reasonable accommodations may be made for qualified individuals with disabilities.

Additional Information

Directive is committed to fostering a diverse and inclusive culture. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.