Facilities Services Manager

DESCRIPTION

As a Facilities Services Manager at Bezos Academy, you will play a hands-on role in keeping our schools safe, functional, and ready to serve children every day. You will work across multiple states as we operate a network of Montessori-inspired preschools in under-resourced communities offered at no cost to families. You will be the trusted facilities partner for school leaders and ensure that their buildings, playgrounds, equipment, and critical systems are operating at their best while preventing issues before they disrupt learning.

This is a highly visible, action-oriented role for someone who thrives on solving problems, building relationships, and making things happen. You will spend time in schools, walking campuses, identifying opportunities for improvement, coordinating repairs, managing vendors, and responding quickly when challenges arise. From resolving urgent maintenance, safety, or licensing concerns to leading school refresh projects and driving preventative maintenance efforts, this role will have a direct impact on the environments where children learn and grow. You will use available resources effectively, coordinate timely service responses, and build reliable working relationships with vendors, site partners, and school teams.

Success in this position isn't measured by open work orders or deferred maintenance; it's measured by schools that stay open, environments that support learning, and school leaders who know they have a dependable partner by their side. Help bring our mission to life by creating a safe, welcoming, and well-supported environment in our pursuit of operational excellence.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Five or more years of professional experience, with two or more years of experience managing 5+ facilities simultaneously
• Experience independently coordinating facilities repairs, maintenance activities, vendor services, and work performed across multiple locations, including the ability to troubleshoot and triage requests virtually
• Demonstrated success serving as a trusted facilities partner to site operators by building strong relationships through proactive communication, responsiveness, and consistent delivery of facilities services
• Proven ability at identifying, coordinating, and supervising service professionals and tradespeople, including upholding service level agreements (SLAs) with third party vendors
• Prior experience using project management software (MS Project, Asana, Smartsheet, etc.) and work order systems to track repairs, execute projects, and maintain facilities records
• Valid state driver’s license, access to a reliable vehicle, and clean driving record

PREFERRED QUALIFICATIONS

• Proven knowledge of facility management national trends and current best practices in this field
• Working knowledge of International Fire Code, OSHA, and other state and federal safety regulations
• Experience working within the educational sector and/or with buildings designed for children
• Strong written and oral communication skills