Assistant Store Manager

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Who You Are:

As an Assistant Store Manager, you will assist the Store Manager in helping develop, lead, and motivate a team to deliver an exceptional customer experience that supports building brand loyalty and achieving financial targets. You will operate as the Manager on Duty as assigned by Store Management as well as representing Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products.

What You’ll Do:

• Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities.
• Model the way and lead selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members.
• Supervise control of store money, including register counts, bank withdrawals, armored car pickups, safe deposits, change orders, and all aspects of bookkeeping including ledgers, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
• Maintain knowledge of all computer and technology systems and software, such as registers and LeafLogix.
• Comply with all company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Travel to other locations for training and/or coverage.
• Travel requirements: 10%–25%.
• Perform other duties as assigned.

What You’ll Bring:

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• Minimum of 1 year of retail supervisory experience.
• Strong business acumen and understanding of measuring success through financial targets and key performance indicators.
• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Previous experience working in a heavily regulated industry.
• Strong leadership skills and ability to build and manage teams.
• Strong salesmanship skills and experience driving revenue.
• Strong experience and attention to detail in cash handling and POS operations.
• Desire for continued learning and ability to effectively share information with broad audiences.
• Ability to work independently, take initiative, and run the business in the absence of the Store Manager.

Even Better If:

• Previous experience in the cannabis industry.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision, with clear vision at 20 inches or less.

Work Environment:

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and flexibility to work in an ever-changing environment.

What We Offer:

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should apply for open positions through the Internal Job Board, which can be accessed via the link on The Leaf.

U.S. immigration rules and regulations are governed by federal law, not state law. Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for non-immigrant or immigrant visas.

Candidates who are Lawful Permanent Residents, such as those with Green Cards, are eligible for employment with and may be hired by Curaleaf. However, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise a candidate’s immigration status. Before accepting an offer of employment, Curaleaf recommends that Lawful Permanent Residents seek the advice of an immigration lawyer.