General Manager - Student Loans

About the Role

Coming off a record peak student lending season, Credible is seeking a General Manager to oversee our Student Lending team. This role is responsible for the entire P&L across each of our Student Loan businesses (refinance and private student lending), with a mandate to scale through a mix of organic channels, partnerships, and paid media.

Reporting directly to the Chief Revenue Officer, the General Manager will drive near-term execution while setting a clear multi-year vision for both product and distribution strategy. The role will have end-to-end ownership of product vision, strategy, performance, and resource allocation, supported by dedicated product, development, and customer acquisition teams.

This is a pivotal role in Credible’s growth story. We’re looking for a leader who combines commercial execution and distribution expertise with strategic foresight, thrives in ambiguity, and knows how to rapidly scale consumer finance marketplaces.

Responsibilities

• Full P&L ownership – Own the P&L for student lending, set ambitious revenue and profitability targets, forecast growth, allocate resources, and deliver results with regular reporting to Credible’s Executive Leadership Team (ELT).
• Scale lending partnerships – Drive borrower acquisition and growth across SEO, partnerships, and paid media channels, increasing share of voice, impression share, and funnel conversion.
• Lead and expand strategic partnerships – Cultivate, negotiate, and scale high-impact lender and marketing relationships that drive measurable revenue growth and broaden reach.
• Champion product and tech collaboration – Partner with Product and Engineering to deliver enhancements that improve borrower conversion, partner integrations, and marketplace performance.
• Drive strategic growth initiatives – Spearhead cross-functional projects, distribution opportunities and campaigns aimed at growing revenue and marketing profit.
• Leverage data for optimization – Monitor performance metrics and unit economics, using analysis to identify opportunities, mitigate risks, and guide data-driven decision making.
• Lead a high-performing team – Provide leadership across the Student lending team that fosters accountability, executional excellence, and alignment to company-wide OKRs.
• Cross-functional collaboration – Work with Finance, Legal, and Operations to ensure Squads are operating efficiently, compliantly, and aligned with Credible’s strategic objectives.
• Executive communication – Provide updates to the CRO and/or Credible’s ELT via weekly meetings, monthly reviews, and quarterly business updates with clear insights and action plans.

Education & Experience

• Education: Bachelor’s degree in Business, Finance, Marketing, or related field required. MBA or advanced degree a plus.
• Industry Experience: 10+ years in fintech, marketplace, or consumer lending roles with proven success in scaling acquisition.
• P&L Management: Demonstrated experience owning a business unit P&L, including revenue forecasting, budgeting, and resource allocation.
• Growth Marketing & Partnerships: Track record in scaling growth strategies and paid media, combined with deep experience structuring and growing distribution partnerships.
• Leadership: Strong leadership experience in high-growth environments, with success leading cross-functional teams and influencing product roadmaps.
• Communication: Excellent communicator who is comfortable negotiating externally and presenting to ELT.
• Financial Expertize: Proficiency in financial modeling and analysis (Excel/Google Sheets), with the ability to evaluate unit economics, budget and complete ad hoc industry analysis.
• Analytical & Data-Driven: Skilled in leveraging data, BI tools (Tableau, Looker, PowerBI), and analytics to optimize performance.
• Execution in Ambiguity: Adept at balancing immediate execution with long-term strategy in dynamic, fast-paced environments.