Appliance Specialist

About Us

Construction Resources is a destination for high-end building materials and interior home products, recognized for quality, innovation, and design leadership. Our design centers support designers, builders, and homeowners through curated product selections and a high-touch, professional experience.

Position Overview

The Design Center Appliance Specialist serves as the primary subject-matter expert for high-end appliances within the showroom. This role guides clients and internal partners through appliance selection, prepares quotes, processes orders, and ensures accuracy throughout the sales and fulfillment process. The role also provides backup support for garage doors when needed.

Key Responsibilities

Primary Focus – Appliances

• Serve as the expert on high-end kitchen and home appliances.
• Guide clients through appliance selection based on functionality, performance, layout, and design needs.
• Explain appliance features, benefits, specifications, and installation requirements.
• Prepare accurate quotes and process appliance orders.
• Coordinate with vendors, sales teams, and internal partners to ensure correct specifications and timely order execution.
• Conduct product demonstrations and walkthroughs.
• Stay current on appliance trends, innovations, and manufacturer updates.

Backup Support – Garage Doors

• Provide secondary support for garage doors as needed.
• Assist with product knowledge, design considerations, and initial client questions.
• Coordinate with garage door specialists or sales team members for specifications, quoting, and ordering.

Sales Support & Coordination

• Partner with consultants, sales team members, and Experience Leads to support appliance sales.
• Participate in client meetings and showroom appointments.
• Support showroom sales goals through expertise, preparation, and follow-through.

Showroom Presentation & Merchandising

• Ensure appliance displays are accurate, organized, and reflective of current offerings.
• Support showroom merchandising standards and product updates.
• Help maintain clean, professional, and functional display areas.

Cross-Functional Support

• Collaborate with showroom team members to deliver a seamless client experience.
• Provide coverage during peak traffic periods or showroom events.
• Participate in team meetings, training sessions, and product education.

Administrative & Order Management

• Maintain accurate records of quotes, orders, and client interactions.
• Ensure pricing, specifications, and documentation are complete and correct.
• Assist with reporting on appliance sales activity and performance.

Qualifications

• Bachelor’s degree in Business, Marketing, Interior Design, or a related field preferred.
• 5+ years of experience with high-end appliances required.
• Strong technical knowledge of appliance products, specifications, and installation requirements.
• Experience preparing quotes and processing orders in a showroom or sales environment.
• Familiarity with garage doors is a plus.
• Strong communication, organization, and attention to detail.
• Proficiency in Microsoft Office Suite; experience with CRM or showroom systems is a plus.

Benefits

Medical, dental, vision, employer-paid basic employee life and AD&D insurance, employer-paid long-term disability, flexible spending accounts, voluntary short-term disability, voluntary life and AD&D insurance, voluntary accident insurance, and voluntary critical illness insurance.

Physical Demands

The employee is regularly required to speak or hear and is frequently required to sit for extended periods, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities include close, distance, color, peripheral, and depth perception and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position that requires overtime as business needs dictate.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.