Senior Manager, Social Media & Content Creator

About Us:

Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences.

We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and traditional marketers. Our global brands trust us to launch startups, run multi-channel campaigns, grow user bases, and lead comprehensive PR and marketing initiatives. Codeword is a remote-first agency, with physical offices in NYC and SF that employees are not required to visit.

About You:

• 5–7+ years of hands-on experience leading audience-first social content creation for B2B tech clients.
• Deep-tech translator with a track record of humanizing complex subject matter, including frontier technology and cybersecurity, for specialized tech audiences and industry stakeholders.
• Proactive, organized leader who can onboard quickly and partner with creative teams to guide social programs on new and existing business.
• Expert at tailoring distinct brand voices across multiple accounts, shifting from authoritative corporate communications to technical dialogue and smart social banter.
• Hands-on content creator with expertise in writing platform-native copy, capturing content, and advising on visual formats, specifications, and best practices.
• Active community manager and brand steward who has owned daily audience interaction, conversation moderation, and filtering out bad-faith engagement.
• Data-informed creator fluent in social analytics and performance metrics, using insights to refine content formats, distribution cadence, and audience strategy.
• Socially native, with deep enthusiasm for technology innovation.

About This Role:

This Senior Manager, Social Media & Content Creator will lead the strategic and creative development of integrated social assets and campaigns, leveraging insights that drive engagement, strengthen brand reputation, and deliver measurable business results.

You’ll partner closely with clients and cross-functional teams, especially strategy and insights and analytics, and serve as a creative authority on social media execution, platform best practices, and visual formats.

In this role, you will immediately partner on high-profile, multi-line deep-tech accounts. You’ll plug directly into the creative team, partnering with strategy, copy, and design to act as the driving engine for native social execution. You’ll create platform-native content, advise designers on visual assets, write social copy, post content, and own daily community management across high-volume channels.

You will act as a resident expert on what works on social media, guiding the team on trends and formats that turn complex technical concepts into holistic, engaging programs.

What You’ll Be Doing:

Creative Execution & Production Leadership:

• Produce impactful, native creative work for niche audiences across digital formats and channels including LinkedIn, X, Reddit, Discord, and emerging channels, translating dense technical concepts into engaging visuals, carousels, text posts, and video formats.
• Lead production workflows across static, motion, and low-fi/native video content to humanize deep-tech brands.
• Consult and advise designers on channel-specific visual guidance, platform aspect ratios, text overlays, and thumb-stopping visual mechanics.
• Partner with copywriters to write, refine, and adapt copy across distinct brand personas.

Community Management & Moderation:

• Own day-to-day community management across account lines to drive real-time engagement and build credible technical communities.
• Handle active moderation to manage client reputational risk, filter bots, and navigate bad-faith engagement in complex industry spaces.

Content Strategy & Optimization:

• Lead social media operations for an AI client across multiple business divisions.
• Co-create content calendars and publication schedules across a high-volume output.
• Continuously optimize creative assets, content distribution, and audience strategies using social performance metrics.
• Stay ahead of platform updates, algorithm changes, and social trends, bringing actionable ideas and fresh visual formats to brainstorms.
• Develop briefs and guidelines for all things social.
• Use AI tools to move fast, scale your human voice, and streamline social workflows.

Your Compensation:

People are the heart of our business, and we believe in pay transparency.

Our budget for this role is $85,000–$128,000, depending on experience.

Codeword Benefits:

• Flexible work hours
• Minimum 20 days paid vacation annually
• 401k and financial wellness support
• Health insurance, including medical, dental, life, pet, and mental health services
• Home office allowance
• Bi-annual wellness credits
• Monthly technology credit to offset internet and phone costs
• Comprehensive parental leave policy

A Few More Things You Should Know About Codeword:

• The Codeword dream is to make good money doing work you care about with people you like.
• We maintain a high bar for the creativity, smarts, responsiveness, and communication skills we offer clients.
• We’re around 100 people—big enough to handle large-scale marketing programs and small enough that you’ll have an impact on our culture.
• We’re a friendly team, we look after each other, and we grow our careers together.
• We respect everyone’s personal life. After-hours emails are strongly frowned upon, night and weekend work is very rare, and employees are encouraged to pursue their side hustles.
• Employees are trusted to get the work done whether at home, in an office, or in another time zone.
• We believe in defaulting to openness. Our calendars, salary tiers, and doors are open for all to see, except for confidential client information.
• We’re a proud member of the global WE Communications family.
• Codeword provides equal employment opportunity and doesn’t discriminate against employees or applicants because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
• Codeword works hard to foster a diverse team and an inclusive workplace where everyone thrives.

We aren’t a traditional agency, so we like to hire people who don’t necessarily fit the agency mold or check all the right boxes. If you’re on the fence about applying, please do!