Career Advisor, Adult/Dislocated Worker

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is looking to hire a Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services. Work is performed under the supervision of the WIOA Program Lead.

Your Impact on Career Team’s Success:

• Provide information and case management services to the community
• Complete intake and eligibility determination for the workforce programs
• Assess career seekers’ employment, abilities, and training needs through interviewing, testing, and other methods
• Serves as a liaison between workforce development programs and community partners
• Enter data into and otherwise use and process career seekers through any participant information system as required
• Guide career seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Stay on top of labor market trends and best practices
• Counsel career seekers on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for career seekers
• Ability to work in a dynamic team environment - must have excellent teamwork and interpersonal skills
• Follow all policies, procedures, and regulations related to eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required including but not limited to training and team meetings
• Complete all required reports within the data management system
• Approach each day and task with a solutions-oriented and responsive mindset

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

To Qualify for This Role, You Must Have:

• Bachelors’ degree or higher or an equivalent combination of education and experience
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to motivate career seekers towards achieving goals
• Strong business acumen
• Ability to meet and exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Exceptional time management skills to meet deadlines and work under pressure
• A Valid Driver’s License

Additional Skills/Knowledge Career Team Would Love for This Role:

• Master’s or MBA degree
• Knowledgeable about the local region and relevant partners
• Bilingual or multilingual

Salary

Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time.

Travel:

Travel for this role is primarily limited to necessary trips within Snohomish County to support career seekers.