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Director / Sr. Director, Digital Strategy (Consumer)

USARemotePosted 1 month ago

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Job type
Full-time
Work mode
Remote
Level
Director
Department
Other
Experience
Not listed
Posted
Aug 25, 2026

About the role

Role & Responsibilities:

  • Serve as a trusted advisor to senior client executives, including C-suite stakeholders, shaping digital and AI-enabled transformation agendas.
  • Lead and contribute to pre-sales activity, defining solution strategy for complex pursuits and expanding strategic accounts.
  • Lead multidisciplinary teams of consultants and digital practitioners in developing and executing digital and AI strategies that create competitive advantage and measurable value for clients.
  • Clarify and define ambiguous or complex business challenges, objectives, and goals.
  • Partner with cross-functional teams to gather and analyze customer, market, and business insights, identifying opportunities for innovation.
  • Lead assessments of clients' digital capabilities and AI maturity to inform strategic recommendations.
  • Design and facilitate workshops and stakeholder interviews with senior client leadership, in person and virtually.
  • Define the business vision, strategy, and roadmap for digital and AI-enabled transformation, connecting technology capability to organizational readiness, role redesign, and new ways of working.
  • Conduct analysis and financial modeling to validate business viability and build the business case for change, connecting transformation initiatives to business value.
  • Develop and present strategic recommendations, roadmaps, and plans to client leadership, gaining alignment on next steps.
  • Design stakeholder engagement, communication, and change management strategies tailored to executive, operational, and frontline audiences.
  • Actively contribute to firm growth by identifying new business opportunities, designing engagement approaches, scoping and estimating work, preparing proposals, and delivering pitch presentations.
  • Advance the digital strategy practice by developing consulting frameworks, methodologies, and thought leadership.
  • Mentor and develop junior team members, fostering their professional growth.

Information Security Responsibilities:

  • Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
  • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
  • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
  • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Preferred Qualifications:

  • 8+ years of experience in digital strategy, management consulting, or technology transformation consulting; candidates with 12+ years and enterprise-scale leadership will be considered for the Sr. Director level.
  • Proven track record leading enterprise digital transformation strategy, including roadmap development and execution across people, process, data, and technology.
  • Experience developing target operating models, role redesigns, and governance frameworks in the context of AI/technology adoption.
  • Strong financial acumen, with experience connecting transformation initiatives and adoption outcomes to business value.
  • Exceptional executive presence with the ability to influence C-suite and senior stakeholders, navigate complex organizations, and lead through ambiguity.
  • Proven success in business development and strategic pursuits.
  • Ability to lead through influence, mentorship, and cross-functional collaboration in a matrixed, global organization.
  • Proficiency in customer research methods, journey mapping, service blueprints, ecosystem mapping, and prototyping.
  • Excellent verbal and written communication skills.
  • Willingness to travel 30–50% to support executive client engagement, strategic workshops, and business development activities.
  • Bachelor's degree required; advanced degree (e.g., MBA) preferred.