GTM Strategy & Ops Lead

About the Role:

Arena Intelligence builds the evaluation layer for AI, and our customers are the labs and enterprises building at the frontier. We're seeking a GTM Strategy and Operations Lead to help shape where we grow and to own the commercial foundation that supports it.

You'll work with the founders, go-to-market leadership, and finance on the decisions that set our trajectory: how we run pipeline and forecast, how we support the sales team, how we price and package, which markets to pursue. You'll also own the infrastructure underneath them, from the reporting that sales and finance both work from through deal structuring and quote-to-cash.

Reporting to the Head of Finance, you'll join a small team where most of this is still being built. We're looking for someone comfortable moving between a strategy recommendation and the data model behind what an account actually consumed, and who finds that combination interesting rather than daunting.

You'll:

• Run the go-to-market operating cadence, including pipeline reviews, forecast discipline, and the business reviews that give sales leadership a clear read on performance.
• Define and build the pipeline and usage reporting that GTM and finance both work from.
• Be the operational partner to the sales team, owning the analysis, account-level visibility, and process support they need.
• Set pricing and packaging strategy and carry it through to execution, covering rate card design, discount guardrails, and how new products get monetized before they ship.
• Develop the go-to-market approach for new segments, from sizing the opportunity and building the investment case through the coverage model, packaging, and process needed to sell into them.
• Run the deal desk, structuring and pressure-testing large commercial agreements alongside the go-to-market team, and turning what gets signed into repeatable process.
• Own quote-to-cash from order form through metering, consumption tracking, and billing accuracy, in partnership with accounting.
• Partner with product and engineering so new SKUs launch instrumented, billable, and correctly represented in systems.

You'll have:

• 6+ years of experience across GTM strategy, revenue operations, sales strategy, deal desk, or management consulting, including time at a high-growth technology company selling to enterprises.
• Experience running go-to-market operating rhythms, including pipeline reviews, forecasting, and performance reporting.
• Direct experience with pricing and packaging decisions, and fluency in consumption or usage-based revenue models.
• A track record of structuring ambiguous commercial problems, including large non-standard agreements, and staying with them through implementation into systems and process.
• Working knowledge of quote-to-cash mechanics, including handoffs between CRM, billing, and accounting.
• Comfort pulling your own data using SQL or a BI tool.
• Fluency with AI and vibe coding in your daily workflow.
• Strong written and verbal communication.
• High ownership and sound instincts about when a process is worth building.

What we offer:

• Competitive compensation and equity aligned to the markets where team members are based.
• Comprehensive health and wellness benefits, including medical, dental, vision, and additional support programs.
• The opportunity to work on cutting-edge AI with a small, mission-driven team.
• A culture that values transparency, trust, and community impact.

Come help build the space where anyone can explore and help shape the future of AI.

Arena Intelligence provides equal employment opportunities to all employees and applicants and welcomes people from all backgrounds, experiences, perspectives, and abilities.