Product Manager

About AppliedVR

AppliedVR is unleashing the power of Immersive Therapeutics (ITx), a new category of medical devices that harness the unique properties of virtual reality (VR) to treat some of the most debilitating chronic conditions. AppliedVR creates non-pharmacologic, non-invasive VR medical devices for in-home therapeutic use. AppliedVR’s flagship product, RelieVRx®, is the first FDA-authorized VR device for chronic lower back pain, earning unique CMS recognition and commercial payer coverage. We believe in the power of people. We honor our differences and elevate each other’s voices. As a fully remote/work-from-home company, we may not be under the same roof, but we’re connected every step of the way via our core values, shared mission, and vision.

Job Description

AppliedVR is looking for a mission-driven Product Manager with a passion for transforming healthcare through innovative technology to integrate systems and drive the development of internal tools that facilitate the administration and use of its medical device. This is a high-impact role with the potential to support operational excellence throughout the organization.

Roles & Responsibilities

• Own the definition and documentation of internal support processes, including task tracking workflows and CRM system requirements
• Analyze how back-end workflows and process changes directly impact and improve the end-to-end patient journey
• Ensure patient-facing touchpoints are clear, consistent, and well-documented across support channels
• Partner with internal stakeholders, including Patient Services, Operations, and Clinical, to identify needs and translate them into clear and actionable product requirements
• Drive execution of product and operational initiatives from concept through delivery, ensuring alignment with patient experience goals
• Define and track KPIs to measure the effectiveness of support processes and patient communication improvements
• Provide general assistance and project-based support for the development and maintenance of mental health product offerings
• Build high-level roadmaps and detailed delivery plans that keep stakeholders informed of project progress

Experience & Qualifications Preferred

• 3-5+ years of experience in a Product Management role
• Strong technical skills and hands-on experience using Jira for task management
• Experience working with consumer-facing products, preferably within a highly regulated environment such as medical devices or healthcare
• Proven ability to meet deadlines and drive results while juggling multiple priorities under tight timeframes
• Experience with CRM, communications platforms, or customer support programs highly preferred
• Strong interpersonal and communication skills, critical thinking, and problem-solving skills
• Ability to work autonomously and remotely in a dynamic, fast-paced environment

Compensation

Employee benefits include medical, dental, and vision healthcare benefits, a 401k retirement plan with a 4% employer match, employer-paid life insurance and long-term disability benefits, an employee assistance program, remote work stipend, and car allowance for field representatives.

Paid time off programs include flexible time off for vacation, 11 or more paid holidays per year, accrued sick time, up to 12 weeks of paid parental leave for new parents, and additional applicable benefits.

Our Thoughts on Inclusion and Belonging

AppliedVR believes that inclusion and belonging among teammates are critical to company success. The company seeks to recruit, develop, and retain talented people from a wide variety of backgrounds and is committed to providing an environment of mutual respect and equal opportunity. Reasonable accommodations are made for qualified individuals with disabilities in accordance with applicable laws.