Receptionist - Mountain Winery

Job Summary:

The Receptionist will be responsible for overseeing the administration of the front desk. The Receptionist will serve as first point of contact for the company by answering the main phone line and greeting all visitors and guests. In addition, this role will order office supplies, coordinate vendor pickup and drop-off, and maintain office equipment maintenance.

Essential Functions:

• Answer all incoming calls on the main, multi-line system and direct to the appropriate contact, voice mail box and/or handle as needed. Take messages and communicate to employees. Serve as back-up for other phone lines when office admin staff is on break.
• Greet visitors and guests, notify their contact and escort to destination as needed. Receive and distribute mail to appropriate departments. Sign for packages, enter them in the log, and notify recipients.
• Order and maintain office and kitchen supplies. Call outside vendors as needed to service and repair office equipment.
• Assist with internal communications with the Mountain Winery team, such as documentation for show meetings, radio sign in sheets, and check lists for staff.
• Coordinate vendor pickup and drop-off, including FedEx/UPS/USPS.
• May assist with reconciling expense reports: gather and review receipts, enter/submit information into the company software. May assist marketing group with e-cards, e-newsletters and flyers.
• May assist with administrating booking procedures: talk to artist, place holds, calendar artist and make arrangements for ticket sales. Answer any inquiries via social media and website. Assist with settlement information.

Required Qualifications:

• High School Diploma or its equivalency
• 0-2 years of related work experience
• Computer savvy with strong phone skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems
• Must have a friendly, calm, and outgoing demeanor
• Experience in front office operations
• Ability to work with various personalities and to deal with difficult people
• Strong interpersonal, as well as written and verbal communication skills
• Strong time management skills
• Ability to build and maintain relationships
• Interest in the music industry a plus

Benefits:

This position may be eligible for benefits (ACA qualification).